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VAN Support, Trainings & Help Documents

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VAN Support Documents

The following documents are developed to support VAN users troubleshoot questions and challenges:



VAN Survey Questions

  • Details on Cross Committee Survey Questions (XCmty SQs); Private, Local Survey Questions (SQs); and Master Survey Questions (MSQs)

Login/2-Factor Authentication/Action ID issues

  • Guidance on troubleshooting login, Action ID, and 2FA issues

VAN’s Permission Levels

Information on phone / texting vendors  

The VANual:

  • NGPVAN’s General Manual for setting up and using VAN on

The MiniVANual:

  • NGPVAN’s General Manual for setting up and using MiniVAN, VAN’s canvassing app for your phone/tablet

VAN Help

If those documents do not answer your question, please submit a help ticket to the TDP Data Team:

VAN / Data Help Ticket

VAN Trainings

Online VAN Trainings

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